What are the employee eligibility
requirements?
Employee eligibility requirements are as follows:
- Employee must be at least 18 years of age (except if reside in AL or NE 19 years or older)
- Have a minimum annual base salary of $20,000 (excluding
commissions or bonuses)
- Employer-defined full time employment status
- Satisfy Merrick Bank's credit standards
- Must be employed by the company for a minimum of six months
- Employee must reside within the United States
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What are the technical requirements?
System Requirements:
- Windows 98, NT, 2000, XP or Unix
- At least 128 megabytes of free RAM
- At least 100 megabytes of free disk space
- Dedicated internet connection with appropriate data security
infrastructure
- 128-bit digital certificate
- Standard core payroll tables without customization
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What support do you provide
during the sales process?
Clear
wants you to be successful. After you become a Clear
Alliance member, we initiate a comprehensive training session,
which covers the features and benefits of the product. We
provide you with literature and presentation materials, and
attend the first client meeting to ensure that you and your
client are comfortable with the benefit.
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What client resources are
needed during implementation?
Configuration requires support from IT and Payroll personnel.
Ongoing IT support includes minimal file and database maintenance.
The Payroll department serves as liaison for all technical
and procedural questions.
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What is our role during
implementation?
Clear Alliance members can serve
as the conduit with their clients or allow E-Duction Clear
to communicate directly.
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What
is the process for client implementation?
Employee communication and enrollment is developed concurrently
with the implementation of the technology as follows:
Communication Enrollment:
- Signed agreement
- Communication plan development and review
- Communication materials reviewed and delivered
- Roll-out announcement to employees
- Distribution of inter-office mail
- On-site enrollment
Technology Implementation:
- Project initiation
- Kick-off meeting
- Client preparation
- System integration
- Training, testing, roll-out
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How do you support
employee enrollment?
We develop a communication plan based on employer criteria.
The plan designates how Clear
will be introduced to employees. Communications channels may
include:
- Onsite Meetings
- Direct Mail to employees
- E-Mail
- Table Tents
- Announcement Posters
- "Take One" Applications
Employees can begin enrollment upon integration
of the technology. The most efficient method of enrollment
is Intranet/Internet. Employees can also enroll via:
- "Take-One" Paper Applications
- Application by mail
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Who is responsible
for customer service?
E-Duction provides customer service. Employees may contact
us via phone or in writing at the address listed below:
Clear provides customer service.
Employees may contact us via phone or in writing at the
address listed below:
Call 866-863-9564
toll-free, 24 hours a day, 7 days a week, 365 days per year,
or write to:
Clear Customer Service Dept.
PO Box 9201
Old Bethpage, NY 11804
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*Terms and Conditions Apply. Please see Important
Disclosures for more information.
‡ Subject to state law.
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